Frequently Asked Questions
Our apartment community falls within the Ankeny Community School District.
While there isn't public transportation close by, ride-sharing services like Uber, Lyft, and taxis are available for your transportation needs.
Our apartment community offers free parking spaces for our residents. Garages are also available for an additional monthly fee.
Our apartment community has a 24/7 package pickup service through Amazon Hub. This allows our residents to conveniently receive their packages at any time.
LEASING AND RENTING
While appointments are preferred, we also accept walk-ins. We welcome you to come by and visit us at your convenience.
To apply for an apartment, please visit our property website and submit an application online. It's a quick and easy process that allows you to apply from the comfort of your own home. Click here to apply!
Water, sewer, trash, and recycling services are included in the monthly rent.
You can choose Bloom Broadband as your provider for both Internet and Cable services.
Yes, we offer short-term leases subject to availability and demand.
MAINTENANCE AND REPAIRS
Yes, our community provides on-site maintenance services. We also offer 24-hour emergency maintenance services provided by our technicians who live on-site. This ensures our residents have a comfortable, worry-free living experience.
Submit a work order by using your online Resident Portal to request a repair. For after-hours emergencies, call the office and follow the prompts to our emergency maintenance. Click here to log into your Resident Portal.
You are not required to be present during maintenance visits unless you prefer to be.
Yes, we do provide emergency on-call maintenance services. Our team is available 24/7 to address any urgent issues that may arise. Please don't hesitate to contact the office and follow the prompts to reach our emergency maintenance line.
If you find yourself locked out of your apartment, simply utilize the lockout feature in the SmartRent app or contact SmartRent Support for direct assistance. SmartRent Support can be reached 24/7 at (833) 767-8736 or [email protected]
RULES AND GUIDELINES
Our community offers some buildings that are smoke-free. To learn more about our smoke-free options, please contact the office. We'd be happy to provide you with all the details and help you find the perfect smoke-free apartment that suits your needs based on our current availability.
Certainly! We offer apartment transfer options both within our on-site community and to our sister communities. If you're interested in relocating to a different apartment or community, please reach out to our leasing team, and they will provide you with the necessary information and guide you through the transfer process.
No, we do not permit advertising your apartment home on websites like Airbnb or Vrbo. Our rental agreements strictly prohibit subleasing or short-term rentals through these platforms. If you have any questions about your lease agreement, contact our management team.
MOVING IN AND MOVING OUT
We provide a thorough redecoration process that includes repainting and deep cleaning including carpeted areas, and repairs to ensure a move-in-ready home for our residents. It's part of our commitment to providing the best move-in experience possible.
We encourage our residents to make their apartments feel like home by hanging pictures, mounting TVs, painting walls, or decorating with other personal touches. If you would like to decorate your apartment, please return it to its original condition/color prior to move out.
If you need to break your lease, an Early Termination Fee, which varies based on your lease agreement, is required. This fee is due at the time you give your written move-out notice.
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Our team is always ready to answer your questions.
“… They are swift about application process, setting up appointments to views apartments, & truly listen to your needs as far as finding an apartment building with what you need … non-smoking, or a dog building, etc. ... They seriously all go above & beyond! They offer a pool, a gym facility, washer/dryer in units & central cooling/heating at an amazing price in ANKENY … If I had to move back into an apartment the first place I'm looking to go is back to Fieldstream.” – Richard & Victoria- Google
“I lived in Fieldstream for 8 months & had a great experience there. The apartment was very nice & clean. We really appreciated the in unit laundry & the balcony overlooking a pond. It was a great experience from move in to move out. I'd definitely recommend them.” – Ken C.- Google
Everyone has been very friendly. It was a relatively easy process to put in an application for the apartment and move in. The leasing office is great to work with. The people living in the other apartments are also friendly and overall it's a great atmosphere. Maintenance is also timely if needed. - Verified Resident- Apartment Ratings
Fieldstream is a great place to rent. It's a safe neighborhood, has plenty of walking paths, a gym and a pool. The amount of living space is fantastic compared to other apartments I have looked at. Plus, it's very well maintained (snow removal, lawn care, etc.). They also regularly vacuum the hallways and change the furnace filters. Very responsive to maintenance requests (I've submitted a few and all are answered within 24 hours). - Verified Resident- Apartment Ratings
Jerry and Sam are awesome! They fixed the weather stripping on my door and they answered some other general maintenance questions I had. I appreciate how hard the entire maintenance team works to keep all of our homes safe and enjoyable! - Cynthia- Google
Excellent attention, thank you, a very good experience in the short time that I have been living. Thank you. The apartments at the time of delivery, the carpets were super clean, impeccable, everything was new and in particular I received excellent attention when applying from Ms Tara and the Manager, excellent people, thank you all for your excellent work. - Ramon- Google
Spacious units, clean, friendly office and maintenance staff, decent parking. - Resident- Google